These payment terms govern all bookings and payments made online through Adyen for Swiss Yachts. By completing a booking and submitting payment, you agree to the following terms:

1. Payment Policy

• A 50% down payment of the total booking value is required for all reservations made 48 hours or more prior to the booking date.
• A 100% prepayment of the total booking value is required for all reservations made less than 48 hours prior to the booking date.
• All payments are processed securely through Adyen.

2. Non-Refundable Payments

• All payments made are strictly non-refundable, except as outlined in Section 3 below.
• Failure to complete payment within the specified timeline will result in automatic cancellation of the booking.

3. Refunds & Cancellations

Refunds will only be issued in the following exceptional cases:

• Operational Issues: If Swiss Yachts is unable to deliver the booked service due to internal operational constraints.
• Force Majeure: In the event of unforeseeable circumstances beyond the control of Swiss Yachts (e.g., extreme weather, government restrictions, safety-related events).

In such cases, Swiss Yachts will either:

• Offer a full refund, or
• Provide a rebooking option at no additional cost, subject to availability.

4. Customer Responsibility

• Customers are responsible for providing accurate booking details and ensuring timely arrival.
• No refunds or credits will be issued in cases of customer no-shows, late arrivals, or cancellations initiated by the customer.

5. Governing Law

These terms are governed by and construed in accordance with the laws of the United Arab Emirates.